Membership information is easily maintained as members can be contacted automatically through the web based email system and requested, for example, to review their membership details. Any corrections are made by them on line. The same system generates subscription reminders and allows payment.

Communication is made easy as your association's website is interactive. It contains interesting and current information that attracts the attention of members. For example, members can select preferences as to which information they recieve and it comes to them as automated email through the website. This level of communication is very powerful for an association and very welcomed by members. And as this information sits on the association server it does not rely on emailing large files that cause problems with member email systems.

Another great feature is that members can be surveyed through the association website for their information preferences or other needs. This can be done because the website, as well as being fully interactive, is supported by an underlying database.   It allows huge efficiency gains in administration of member support needs. Even when members do not have email access the system allows easy generation of hard copy records for mailing.

While incredibly powerful, the system can be used equally effectively by organisations with thousands of members or just a few hundred.

No specialist IT skills are required. If you can use MS Word and a web browser, you can operate the system with minimal training.

In addition to all these benefits, the system enables organisations to instantly update their websites by using a simple point and click HTML toolkit that requires no HTML skills or specialist software.

This same HTML toolkit also allows the creation of  rich text communiqués, discussion papers and newsletters that can be instantly emailed to all or any of the association's members.

Further details about the e-Administrator system for associations, can be found in the attached document "Associations - Membership Management".

Member communication

Administration and support for meetings of boards and committees

Associations have a core job of providing services to members. Attending to administrative tasks and organising and running meetings takes away from that focus. Secretariat Australia Pty Ltd provides the office for associations. This support includes mailing address, phone and registered office.

Secretariat Australia Pty Ltd specialises in meeting organisation. Our processes have been refined, tested and refined again. But even better they can be used just for the annual or quarterly meeting. Association board members and staff can still keep control of the content of the meeting but not get diverted by meeting organisation logistics.

Further information about how we support associations can be obtained by contacting our office. The full range of our secretariat support services are set out in Our Services-Secretariat Administration.

Associations want their members to be closely involved in association activities. For many groups this has proved difficult to achieve because of dispersed membership and the cost of communication. In today's web-based world, all this has changed. However, most associations have not tapped the real potential of the web. Sites are often static with out of date information. This is not encouraging to members.

Our alternative is a purpose-built, interactive web based communication system, that is simple to implement and to use. And, more importantly, affordable. Members are emailed using e-Administator's communication system.

What do associations need and how does this web based system meet that need? Associations need to attract and retain members. They do this by offering services. Members need to know about the services and all sorts of other things the association might provide. Because of the ease of sending out emails members can be kept up to date as a matter of routine.